Yes, upgrading or downgrading is quick and easy and can be done any time from within our control panel, Boxygen. All your website files can be downloaded for easy migration or backups.

Yes, we’ve got you covered. Daily automated backups come free with all our paid web hosting packages. You can also create backups whenever you like using the simple backup tool in My20i. You can restore from any point in the last 30 days.

We host some of the busiest sites in the world – so you won’t have any worries there! Our self-built platform grows with your website and business. It ‘autoscales’ – meaning that even if your site receives a sudden spike in traffic, it will be able to handle it.

The magic comes from our load-balancers. They’re constantly monitoring all requests to our network. When a website receives a large number of hits it’s quickly isolated and moved to its own dedicated backend. This keeps your business running quickly at the most critical of times, but also means that your neighbours on our shared hosting aren’t affected by your spikes in traffic. We call these spikes the ‘Dragons’ Den Effect’.

If you’d prefer, we can help migrate all your websites instead. Once you’ve signed-up, give our Support Team the details of your current web hosting and we’ll get to work, quickly migrating your websites and emails from your previous host. All migrations are free, however many sites you have.